Results-Driven Product Manager building useful products
Experienced in Agile methodologies, cross-functional team leadership, and enterprise-scale project delivery with proven track record of saving millions in revenue
About Me
Results-oriented Program Manager with extensive experience excelling in proactively driving program execution, managing scope, timelines, and resources with meticulous attention. Skilled in developing cross-team project plans with expertise in Agile methodologies and enterprise-scale implementations.
Key Achievements
Certifications
- PSM
- SAFe 5
- IIBA CBAP
- CSM
- PMP
Professional Experience
A journey of growth, innovation, and measurable impact across leading organizations
Adobe
Technical Account Manager
June 2022 - Present
Organized JAD sessions resulting in 30% customer savings through optimized solution architecture
Improved Customer Satisfaction (CSAT) scores by 25% through proactive technical support
LoyaltyOne
Service Delivery Manager
Aug 2021 - May 2022
Coordinated digital transformation initiatives across multiple business units
Active participation in quarterly business recasting and strategic planning sessions
Rogers
Sr. Program Manager
Apr 2020 - Apr 2022
Led TechHub Agile program implementation saving $9M CAD in operational costs
Streamlined cross-functional team collaboration and delivery processes
TD Bank Group
Senior Scrum Master
Jan 2018 - Mar 2020
Established Agile team frameworks and coached teams to organizational maturity
Facilitated sprint ceremonies and continuous improvement initiatives
ScotiaBank
Scrum Master
Mar 2017 - Dec 2017
Implemented Scrum methodologies for banking software development teams
TATA Consultancy Services
Business Analyst
June 2012 - Feb 2017
International experience across India and Saudi Arabia markets
Requirements gathering and stakeholder management for enterprise solutions
Core Competencies & Technical Skills
Comprehensive expertise spanning program management, technical proficiencies, and continuous professional development
Technical Proficiencies
Professional Development
Education
Ready to Drive Your Next Strategic Initiative?
Let's discuss how my program management expertise can deliver results for your organization